First off, our sales guy was wonderful, he wasn’t pushy or aggressive and really took the time to make sure we knew what we were doing and that we were happy and didn’t say any of those things that were mentioned in the article. He spent a lot of time on the phone with my husband who was away at the time and came back more then once to make sure it was working out and we were happy and went above and beyond to make right by us any way he could. As far as getting out of Alarm Pro I thank them for the monitoring they did for us but we wanted to have updated equipment and our guest house all on one system for a reasonable price, not more money and Alarm Pro couldn’t give us that. I am sorry to all of the people who have come in contact with rude security sales people…I see the problem now…. however I became interested in Vivints product and how helpful it is…. I have sold alarm systems for over 20 yrs.

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